Hi7 Casino Terms & Conditions – Complete Guide to Using the Platform

Hi7 Casino ("we", "us", "Platform") operates an online gaming service for players in Bangladesh and internationally. These Terms & Conditions ("Terms") form a legally binding agreement between Hi7 Casino and anyone who uses the platform ("you", "member").

By using any Hi7 Casino service, you confirm that you have read, understood, and agreed to these terms and conditions. These terms may be updated from time to time and will take effect as soon as the revised version is published.

Hi7 Casino operates under a license issued by an internationally recognized regulatory authority. The platform is committed to providing a fair, transparent, and responsible gaming environment.

• These terms are available in both Bengali and English. In the event of any discrepancy, the English version shall prevail.
• Hi7 Casino reserves the right to modify, suspend, or discontinue any service at any time without prior notice.
• If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

To create an account at Hi7 Casino, you must meet the eligibility requirements below. If you do not qualify, registration will not be permitted — and any account created without meeting these requirements will be considered void.

During registration, you must provide your correct name, date of birth, email address, and mobile number. Providing false information may result in account termination and forfeiture of any deposited funds.

• Each mobile number and email address may only be linked to one account.
• After account creation, Hi7 Casino may request identity verification at any time.
• Withdrawals may be put on hold if verification documents have not been submitted.
• Members are solely responsible for keeping their account password confidential and preventing unauthorized access.

Hi7 casino supports Mobile Pay, Nagad, Rocket, and other approved payment methods. All transactions must be made from an account registered in the member's own name.

The minimum deposit amount is ৳200, and a maximum limit applies per single transaction. KYC verification must be completed before any withdrawal can be processed.

• Withdrawals are typically processed within 15 minutes to 24 hours, though verification may take longer.
• Hi7 casino reserves the right to suspend any suspicious transaction on security grounds.
• Hi7 Casino is not responsible for any currency conversion fees or bank charges.
• Meeting the wagering requirements is mandatory before withdrawing any bonus winnings.

Hi7 Casino offers a variety of bonuses — Welcome Bonus, Deposit Bonus, Free Spins, cashback, and loyalty rewards. Each bonus comes with its own specific terms, which are communicated before the bonus is claimed.

Accepting a bonus means you agree to the terms attached to it. Hi7 Casino reserves the right to void any bonus and associated winnings in cases of abuse or breach of conditions.

• Only one bonus may be active at a time.
• Withdrawals from bonus balance are not permitted until wagering requirements have been met.
• Different games may contribute varying amounts toward bonus wagering requirements (e.g., slots 100%, table games 10%).
• Hi7 Casino reserves the right to modify or cancel any promotion at any time without prior notice.

All games at hi7 casino are operated by third-party software providers and verified for fairness through independent audits. Game outcomes are determined using a Random Number Generator (RNG).

If a round is left incomplete due to a technical error or disconnection, Hi7 Casino will settle it based on the most recent reliable data available. In such cases, Hi7 Casino's decision is final.

• Once a bet is confirmed, it cannot be changed or cancelled.
• Hi7 Casino reserves the right to reclaim any winnings credited due to a technical error.
• Sports Betting settlements will be processed after the official result has been announced.
• Any dispute regarding a game outcome must be raised with the support team within 72 hours.

Hi7 Casino takes a firm stance against all forms of fraudulent activity. Any attempt to gain an unfair advantage may result in immediate account termination.

• Creating multiple accounts or using another person's identity.
• Abusing the bonus system or engaging in bonus hunting strategies.
• Using any software, bot, or automated system to play games.
• Attempting to hack or manipulate game software or systems.
• Money laundering or engaging in any suspicious financial activity.
• Misuse of chargebacks or payment disputes.
• Abusive or aggressive behavior toward other members.

Members may request account closure at any time. Please contact the Hi7 Casino support team to complete the formal account closure process.

Hi7 Casino reserves the right to suspend or close any account under the following circumstances, without prior notice.

• Violation of any provision of these Terms.
• Providing false or misleading information.
• Failure or refusal to complete identity verification.
• Suspicious or unusual financial activity.
• Direction from a legal or regulatory authority.

If an account is closed, a withdrawal of the remaining balance (excluding bonuses) may be requested, though it may be put on hold during an active investigation.

Hi7 Casino firmly believes that gaming is a form of entertainment, not a source of income. We actively promote responsible gaming and provide members with a range of tools to help them stay in control.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Session Timer: Track how long you've been playing and set time limits.
• Cool-Off Period: Take a temporary break ranging from 24 hours to 6 weeks.
• Self-Exclusion: Temporarily or permanently close your account for an extended break.
• Reality Check: A reminder to review your gaming activity at regular intervals.

If you feel that gaming is having a negative impact on your life or someone you know, please Responsible Play Visit the page or contact our support team.

Hi7 Casino takes the privacy of your personal information very seriously. How we collect, store, and use your data is detailed in our Privacy Policyfor full details.

• Your personal information is never sold to third parties.
• Information may be shared with authorities when required by law or regulatory obligations.
• Anonymized data may be used to improve our services.
• All data is protected with 256-bit SSL encryption.
• You have the right to request correction or deletion of your personal data.

Hi7 casino reserves the right to update these Terms & Conditions at any time. Members will be notified of significant changes via email or through the platform. Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

For any questions or complaints regarding these Terms, please contact the Hi7 Casino support team. We typically respond within 24 hours.

• Any dispute arising from these Terms will first be addressed through mutual discussion.
• If a dispute cannot be resolved through discussion, it will be referred to international arbitration.
• These terms and conditions were last updated in January 2026.